Early Wednesday morning Nintendo posted a notice on its official Nintendo Customer Support website about the closure. “Due to preventive measures put in place for the COVID-19 coronavirus, and in accordance with federal and local guidelines, our repair centers are closed until further notice,” reads the core message. Nintendo’s message goes on to apologize for the inconvenience and asks for understanding.
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In other words, there will be no further repairs through the official Nintendo repair service for the foreseeable future. Those with recently broken Nintendo Switches or Joy Cons won’t be able to contact Nintendo. And those who have already sent in their consoles for repair will face one of two scenarios. If the delivery has been sent but not received by Nintendo, the package will likely be returned as undeliverable. If it has been received by Nintendo, it’ll sit at the facility until Nintendo returns.
One positive, however, is that Nintendo is extending warranties for the duration of the closure. If a Nintendo Switch owner’s warranty expires in the weeks ahead, Nintendo will extend that warranty for those weeks following the repair center reopening.
Unfortunately, those with broken Nintendo Switches don’t have any other options at hand, now that repairs have been postponed. There’s currently a global shortage of Nintendo Switch consoles due to the spread of COVID-19. While no official comment has been made about the shortage, it’s presumably due to manufacturing limitations in Asia. There are also, clearly, other problems regarding shipping in top of supply limitations.
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